Frequently Asked Questions

An invoice is sent to the buyer's email as soon as the order is fulfilled. If the buyer can't locate the email with the PDF invoice, please email accounting@super-dry.com 

We don’t offer credit terms.  We can refer you to a local distributor if you whish to obtain Net 30 credit terms. 

Oui, bien sûr!  Nous pouvons vous aider à solutionner vos problèmes d’eau et condensation dans vos conduites d’air comprimé. 

We recommend first taking our Online Quiz to make sure that Super-Dry is a good fit for your application. Once the quiz completed you can contact info@super-dry.com for more information. 

If you are interested in promoting the Super-Dry brand in your area, please email info@super-dry.com

Yes.  For international orders please visit our US online store.  We ship worldwide via UPS.  If our store does not return a shipping rate for your location, please email info@super-dry.com. (Please indicate the full address including the postal code. We can not ship to a P.O. Box).

Our warehouse is located in Laval, Québec, Canada.   

No, we don’t ship “collect” or 3rd party.  All shipments to Canada are sent pre-paid and charge.  Read more about Shipping & Returns. 

Yes, as soon as you place an order your will receive a confirmation email.  As soon as the order leaves our warehouse (between 1-2 business days) you will get a second email with your tracking information.